Glossary definition

Client liaising: An authentic, practice-based assessment technique that provides students with work integrated learning opportunities by way of real life engagements with external client groups. Client liaising assessment tasks provide personalised learning opportunities by allowing students to work with community groups/external clients whose concerns and issues are aligned with their own. Students are evaluated on the quality of their stakeholder engagement and their ability to produce reports and/or outcomes that meet the needs and communicative modes of their clients, and that adhere to the conventions of the discipline or vocational setting. Client liasing is well suited to industry facing courses, as well as upper level undergraduate and post-graduate courses where students benefit most from work-integrated learning opportunities. It directly enhances student employability by fostering professional networking opportunities, and the resulting output can be added to students’ professional portfolios. This assessment type discourages academic misconduct (such as outsourcing or plagiarism) as it is based on unique, first-hand field work and ongoing contact with external clients.